‘Definitely HR have been a professional lifeline during my headship. The team have supported me over a period of 15 years in two headships. One of the strengths of the team is the personal approach, they listen and advise for the specific context of the school. One model doesn’t fit all, and they appreciate the stress without judgement! The response time for queries and concerns is reassuring whether it is a phone call or an email; I never have to dwell on an issue. From policies to professional advice, Definitely HR have supported me through challenging times and I have come out of the situation wiser and uplifted. When I think I don’t know what I am doing, the team restore my confidence and give me the best advice. They are totally professional, are up to date with current legislation and I feel completely safe in their hands!’
Michelle Hooper, Head Teacher, West Heath Primary
‘Definitely HR are the most efficient, proactive and superb team. Their quality of their advice is always thorough, accurate and relevant and I have utter confidence in their guidance and support. They fully understand the difficult HR contexts within which we work at school and are able to give you the support you require to resolve often difficult and complex situations. We had been trying to resolve a competency issue for nearly a year and when we changed HR provider to work with Definitely HR , they had it resolved within one month. Not only was it resolved but it was expedited in an amicable and positive manner! I cannot praise Definitely HR highly enough - they save me stress, worry and money and always done in such a wonderfully professional and positive manner’.
Dr D E Casserly, Headteacher, St Paul's School for Girls, Birmingham
‘Definitely HR are a great company to work with. I have found them very professional, they always take the time to understand the issue and the requirements we have as a school. They are extremely supportive and offer advice and guidance where necessary. Both Nicola and Laura are superb to work with they are both honest and transparent with their advice and manage the needs of the school alongside that of personnel. Their communication is always very timely. As a Headteacher juggling the demands that this role entails I trust their advice and judgements.’
Denise Fountain, Head Teacher, Dame Ellen Pinsent School, Birmingham